Shipping policy

Shipping Policy

At EVERIVELLE, we aim to process and deliver your order as efficiently as possible.

Order Processing

Orders are processed before shipment. Processing times may vary during weekends, holidays, promotional periods, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Estimated Delivery Time

Most orders are expected to arrive in approximately 7 business days, depending on the destination, carrier, product availability, and other factors outside our control.

Delivery estimates are provided for reference only and are not guaranteed. Weather conditions, carrier delays, customs procedures, holidays, or other unexpected circumstances may affect delivery times.

Shipping Rates

Available shipping methods and any applicable shipping charges will be displayed at checkout before you complete your purchase.

If a free shipping promotion is available, qualifying orders will automatically receive the applicable shipping benefit according to the promotion terms.

Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped. Please allow some time for the carrier's tracking system to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact EVERIVELLE Customer Care as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Delayed Deliveries

If your order has not arrived within the expected delivery period, please contact us through our Contact Us page with your order number so that we can assist you.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact us as soon as possible. For damaged shipments, please provide clear photos of the item and packaging so we can review the issue.

International Orders

Delivery times for international orders may vary depending on the destination and local customs procedures. Customers are responsible for any duties, taxes, or import charges that may apply unless otherwise stated at checkout.

Contact Us

For questions about shipping or delivery, please contact EVERIVELLE Customer Care through our Contact Us page.